Veterinary Employee Engagement Benchmark Study
Your chance to gain an insight into your team and contribute to a groundbreaking study
For years I’ve been on a mission to improve veterinary workplaces through a focus on leadership and culture. Why? Because for too long, burnout and toxicity have just been accepted as part of the job, but these cause untold harm to our staff that drives them out of the profession and lets down the patients we aim to provide care for. We are failing our staff and can all do much better.
But the truth is we don’t really have a clear idea of exactly how happy our staff actually are. No-one has ever produced any real data for this in the veterinary field. No benchmarks exist to compare our individual practices against to judge whether we’re doing things well.
In 2021 I published a study into the actions of leadership on practice performance, staff retention and patient care and it was a game changer for many practices. You can get a copy here.
Now I’m launching a new study to measure employee engagement across as many veterinary practices in the USA, Canada, UK, and Australia and create some sound data-led insight into staff satisfaction so we can drive some real change.
By taking part, you will gain valuable insights into your own team's engagement while contributing to a broader movement to improve veterinary workplaces everywhere.
How does it work?
The Employee Net Promoter Score (eNPS) is a simple yet powerful metric that measures how likely your team members are to recommend your practice as a great place to work. It’s a standard measure used in many other industries but one that we often ignore in ours.
A strong eNPS score is linked to:
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Higher retention and lower staff turnover
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Improved morale and workplace satisfaction
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A healthier, more engaged team that delivers better patient care
By understanding your eNPS, you gain clear, actionable insights into your workplace culture—helping you address challenges before they become bigger problems.
Our survey uses 13 set questions to generate a score for your team. Knowing your score will give you a measure to work on and something to compare against in future to see if you are improving matters for your team. Without this measure we are all just fumbling in the dark.
Understand more about eNPS and how it can work for you in this webinar.
What’s in it for you?
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Complementary eNPS Survey – Understand how engaged your team is and where improvements can be made.
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Personal Engagement Report – Get actionable insights to boost morale, retention, and practice performance.
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Broader Impact – Your participation helps create meaningful data that will shape the future of veterinary workplaces.
How to get your survey
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Sign Up – It’s completely free and takes less than a minute.
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We Send Your Team a Simple Survey – A short, anonymous eNPS survey to measure engagement.
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Get Your Custom Report – Receive key findings on team engagement and workplace culture.
34 practices have already joined VEEBS!
Be part of the first industry-wide effort to measure and improve veterinary workplace culture. Get your free eNPS score and help drive real change.
Join the VEEBS study and learn some valuable insight into your own team.
Please register and my team will be in touch straight away with your own personalised team survey.
By registering you consent to our survey delivery T&C's.
Got questions? Contact our support team